Used Car Dealer Magazine May 2021 / VOLUME 50: NO.5 The Official Magazine of National Independent Automobile Dealers Association www.ucdmagazine.com LATER? The Acquisition Trifecta Page 30 Page 36 NOW OR HANDLING OBJECTIONS IS AS MUCH ABOUT WHEN YOU ANSWER QUESTIONS AS HOW YOU ANSWER THEM A THREE-PART PLAN TO KEEP YOUR INVENTORY LEVEL UP – WITHOUT BREAKING THE BANK FTC PERSPECTIVES Spread the Word WITH F&I SALES MORE IMPORTANT THAN EVER, EDUCATING CUSTOMERS ABOUT ITS VALUE EARLY IN THE PROCESS IS CRITICAL FTC ATTORNEY LESLEY FAIR REMINDS YOU TO MAKE YOUR SECURITY POLICY WORTH THE PAPER IT’S WRITTEN ON. Page 16 Page 22 Page 24